Who We Are

TRU Consultant (Pty) Ltd operating under www.truconsultant.co.za, is a South African-based supplier of medical products and equipment. Our Privacy Policy outlines how we manage your personal information during your visit to our website, detailing our practices of collecting, storing, and safeguarding your data in accordance with the Protection of Personal Information Act (POPIA).

Comments

When visitors leave comments on our site, we collect the data displayed in the comments form, as well as the visitor’s IP address and browser user agent string, to aid in spam detection.

To check if you are using the Gravatar service for your profile picture, an anonymised string (hash) created from your email address may be provided to Gravatar. You can review the Gravatar service’s privacy policy here: https://automattic.com/privacy/ . Once your comment is approved, your profile picture will be visible to the public alongside your comment.

Cookies

If you leave a comment on our site, you may opt to save your name, email address, and website in cookies. These are for your convenience, so you don’t have to refill your details when you leave another comment. These cookies will last for one year.

Visiting our login page will set a temporary cookie to check if your browser accepts cookies, and this cookie contains no personal data. It is discarded when you close your browser.

When you log in, we also set up several cookies to save your login information and screen display choices. Login cookies last for two days, while screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. Upon logging out of your account, the login cookies will be removed.

Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if you visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. This includes tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

Comments and their associated metadata are retained indefinitely. This is to recognize and approve follow-up comments automatically, instead of holding them for moderation.

For users that register on our website, we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (though they cannot change their username). Website administrators also have access to this information.

Your Rights Over Your Data

If you have an account on our site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You may also request the erasure of any personal data we hold about you. This does not include any data we are required to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.